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Frequently Asked Questions

  • How does the photo booth work?

    Guests walk up to the booth and tap the screen to start. From there, the booth guides users through each step. 

  • What’s included in a rental package?

    All packages include unlimited photo sessions, a backdrop of your choice digital copies & setup/takedown. Prints and props can be added.

  • How many hours can we rent the photo booth for?

    We have a minimum rental period of 3 hours and can rent our booths for multiple days at a time!

  • Can the photo prints be customized?

    You can choose from 2x4 or 4x6 print sizes and we will personally create templates that match the theme and style of your event.

  • Do you offer digital sharing?

    Absolutely — with every rental. Guests can text, email, or download their photos right at the booth.

  • How long does setup and takedown take?

    On average, about 45–60 minutes for setup and 30 minutes for takedown. This time is not counted against your rental hours..

  • Can the booth be used outdoors?

    Yes, as long as it’s on a flat surface with access to power and protection from weather. We also offer tent options if needed.

  • Do you provide digital galleries after the event?

    Yes, hosts receive an online gallery link with all the photos taken at the event.

  • Can we brand the booth for corporate events?

    Absolutely — we offer branded print layouts, custom backdrops!

  • How much space does the booth require?

    We recommend a 10x10 FT area, but can operate comfortably within a 7x5 FT area.

  • Do you provide props and backdrops?

    We provide our in-stock backdrops

  • Will an attendant be on site ?

    If the photo booth is operating without prints, a CNY Photo Booth staff member will be on site to setup and take down the photo booth. 


    If prints are purchased, an attendant will be on site the entire time.

  • How far do you travel?

    We travel 25 miles outside of syracuse for free. After that it is an additional $1 per mile travel fee, with a maximum travel radius of 200 miles roundtrip. 

  • How do I book and secure my date?

    A signed contract and deposit are required to lock in your event date. The remaining balance is due one week before the event.

  • Can the booth fit large groups?

    Yes! We can fit anywhere from 6–10 people in a single session.

  • What if we want extra time during the event?

    No problem! You can add extra hours in advance or even extend on-site (subject to availability & an additional hourly rate).

  • What if there are technical issues during my event?

    Without printouts, no attendant is required and trouble shooting is not necessary.


    With printouts, a trained attendant who will handle any troubleshooting on the spot.

  • What if our venue has limited space or power outlets?

    We can work with smaller areas and provide extension cords or our own power source if needed — just let us know ahead of time so we can plan accordingly.